Koinonia Technologies Ltd.

Information Technology at the service of the people

Hardware & Maintenance PDF Print E-mail
Written by Administrator   
Wednesday, 21 October 2009 10:00

 

Koinonia Technologies Ltd has dedicated hardware and software experts , who have several years experience in maintaining systems in different organization around the world. With the current Information and Communications Technology growth, many organizations are finding it difficult to

maintain their systems with the staff attached at their organization hence leading to machine crashes and hardware breakdown resulting to peration disruption due to lack of enough ICT support staff and

sometimes, lack of skill to address a specific hardware or software problem.

In order to provide high efficiency and reliable field support to our clients, Koinonia Technologies has a dedicated department within its organizational structure that deal with ICT support and this is where our dedicated customized Help-Desk system comes into play as some problems can be solved offsite using a real-time monitoring system that monitors the systems at an organization. In case of a system breakdown or problem, our technicians are always on-stand-by waiting for a call or email from

the client. The Help-Desk system integrates several applications in one and in case of failure, the client can either schedule a call using the system if they have that feature installed in their premises or escalate the problem using an email system or an integrated email system which

is part of the software.

The firms offers several software support including but not limited to antiviral softwares solutions, on line backup systems, configuration and maintenance of market leading operation systems for example windows operating systems both client and server bases(2000, xp, 2003, 2008), open source operating systems like UNIX, red hat Linux, Ubuntu, e.t.c.

Our dedicated support department provides customized reports generated from the systems, which can then be used as a basis of recommendation on how to improve ICT infrastructures to an organization.

 

Networking Solutions

Koinonia Technologies designs, develops, implement and maintains both data and voice networks as an integrated service within an organization. In the contemporary world Networking has become a backbone and an integral part of the organization that makes it impossible for an organization to run without it.

Networking services are available to our clients and implement by the company's experts who have broad knowledge and expertise in this fields.

The services include the following

  1. Network design and development

  2. sever deployment and management

  3. Maintenance of existence LAN and suggest improvement.

  4. 24-7 Network analysis, monitoring and assessment to determine the threshold of its performance.

  5. Implementation of voice networks for example Voice Over the Internet Protocol

  6. Implementation of network security

Hardware & Software Sales

Most companies procure Information and Communications Technology equipments and infrastructures in bulk. Koinonia Technologies is dedicated to provide the above equipments at a affordable rates according to the prevailing marker price.

Our procedures of procurement have been refined to provide the most desirable and easiest way for our clients to purchase equipments from us.

We tailor make time deliveries to fit the client’s time frame without causing any kind of inconveniences and ensuring that even on delivery the client is not disrupted from their normal operations

Once the procurement has been verified by the two parties, the delivery is made immediately and Koinonia Technologies expect payments of delivered items within a fortnight.

We provide the following;

  • Laptops and desktop computers and there associated accessories

  • Disk less systems and docking stations

  • Servers

  • Printers and there associated accessories.

  • Connectivity and intermediary divices like routers, hubs, swicthes, gateways, firewalls e.t

  • Wireless Expanders and outdoor units

  • Memory sticks

  • Hard-disks (Internal and External)

  • UPS and surge protectors

Last Updated on Monday, 26 October 2009 12:27
 

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