Information Technology at the service of the people
| Hardware & Maintenance |
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| Written by Administrator |
| Wednesday, 21 October 2009 10:00 |
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Koinonia Technologies Ltd has dedicated hardware and software experts , who have several years experience in maintaining systems in different organization around the world. With the current Information and Communications Technology growth, many organizations are finding it difficult to maintain their systems with the staff attached at their organization hence leading to machine crashes and hardware breakdown resulting to peration disruption due to lack of enough ICT support staff and sometimes, lack of skill to address a specific hardware or software problem. In order to provide high efficiency and reliable field support to our clients, Koinonia Technologies has a dedicated department within its organizational structure that deal with ICT support and this is where our dedicated customized Help-Desk system comes into play as some problems can be solved offsite using a real-time monitoring system that monitors the systems at an organization. In case of a system breakdown or problem, our technicians are always on-stand-by waiting for a call or email from the client. The Help-Desk system integrates several applications in one and in case of failure, the client can either schedule a call using the system if they have that feature installed in their premises or escalate the problem using an email system or an integrated email system which is part of the software. The firms offers several software support including but not limited to antiviral softwares solutions, on line backup systems, configuration and maintenance of market leading operation systems for example windows operating systems both client and server bases(2000, xp, 2003, 2008), open source operating systems like UNIX, red hat Linux, Ubuntu, e.t.c. Our dedicated support department provides customized reports generated from the systems, which can then be used as a basis of recommendation on how to improve ICT infrastructures to an organization.
Networking Solutions Koinonia Technologies designs, develops, implement and maintains both data and voice networks as an integrated service within an organization. In the contemporary world Networking has become a backbone and an integral part of the organization that makes it impossible for an organization to run without it. Networking services are available to our clients and implement by the company's experts who have broad knowledge and expertise in this fields. The services include the following
Hardware & Software Sales Most companies procure Information and Communications Technology equipments and infrastructures in bulk. Koinonia Technologies is dedicated to provide the above equipments at a affordable rates according to the prevailing marker price. Our procedures of procurement have been refined to provide the most desirable and easiest way for our clients to purchase equipments from us. We tailor make time deliveries to fit the client’s time frame without causing any kind of inconveniences and ensuring that even on delivery the client is not disrupted from their normal operations Once the procurement has been verified by the two parties, the delivery is made immediately and Koinonia Technologies expect payments of delivered items within a fortnight. We provide the following;
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| Last Updated on Monday, 26 October 2009 12:27 |
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